How to: get through the funeral process

ONE PASSES, WHEN A OVED ONE PASSES, THERE CAN BE A LOT OF PRURES ABOUT FUNERAL PLANNING THAT IS WHY IT HELPS TO HAVE THE RIGHT PEOPLE BY YOUR SIDE

WE ARE DELVING INTO SOME OF THOSE QUESTIONS WITH RON COOK AND JOSH LACKEY AND EVE, A THERAPY DOG WELCOME TO THE EIGHTWEST EVE IS GETTING QUITE A FAN CLUB ALREADY I WANT TO TALK TO YOU RON YOU HAVE THREE GENETIONS OF YOUR FAMILY HELPING FAMILIES AND IT MIGHT SURPRISE FOLKS TO KNOW WHAT A THEMED FAMILY IS WHEN IT COMES THE COOKS FUNERAL HOME

MY GRANDPA AND GRANDMA STARTED THE FUNERAL HOME IN 1957 THEY BROUGHT MY DAD HOME AND GOT STARTED THEY LIVED IN THE FUNERAL HOME AND GRANVILLE, RAISE THEIR FAMILY, AND I GREW UP OUT OF THE FUNERAL HOME IN BYRON CENTER MY DAD AND HIS BROTHERS OWNED THE FUNERAL HOME AND NOW I DO WE ARE THREE GENERATIONS WITHIN OUR FAMILY, BUT SOME OF THAT, WE ARE REALLY PROUD OF SOME AND PEOPLE WITHIN OUR COMPANY, THEIR RELATIVES OF COME TO WORK WITH US BECAUSE THEY LOVE WHAT THEY DO AND THEY FIND IT EXTREMELY REWARDING

AND EXTENDING THAT TO OTHERS BECAUSE THE MISSION, THE GOAL IS HELPING FAMILIES FEEL DURING THE PRODUCT — HEAL DURING THE PROCESS IT IS FROM START TO FINISH, WE LOOK AT EVERYTHING WE DO IN TERMS OF HOW ARE WE HELPING FAMILIES HEAL EVE IS PART OF THAT AND ALL THE DIFFERENT ASPECTS OF FUNERAL SERVICE AND ARRANGEMENT CONFERENCE, WHICH IS A KEY PART WE HAVE AREAS FOR OUR KIDS IN TO ENJOY SPACE TOGETHER, HAVEBLE THEIR OWN PRIVATE TIME

JOSH, YOU ARE A FUNERAL DIRECTOR WITHIN THE HOME I AM YOU ALSO OVERSEE EVE LET'S TALK ABOUT THE INTRODUCTION OF EVE BECAUSE IT IS NOT ALWAYS TYPICAL CORRECT

HAVING A THERAPY DOG AND THE FUNERAL HOME IS IT ADDS A SENSE OF RELAXATIONS OF THE ROOM IT CAN BE A STRESSFUL ENVIRONMENT AND BRINGING A PUPPY INTO A ROOM FOR KIDS AND ADULTS TAKE SOME OF THE STRESS OFF WHAT HAVE YOU SEEN? SHE IS SIX MONTH OLD SERVICE SAYS BEEN A NEW THING BUT A VERY SUCCESSFUL THING WHAT HAVE YOU SEEN WHEN SHE INTERACTS? A LOT OF SMILES AND LAUGHTER'S ESPECIALLY WHEN SHE TEARS ACROSS THE ROOM

SHE CAN BE AS GENTLE AS YOU WANT HER TO BAND ALSO BE PICKED UP AND PETTED KIDS AND ADULTS LOVE TO SEE THE DOG SHE IS A FRIENDLY DOG SHE IS DURING A TIME OF EXPERIENCING LOSS ARE GRIEVING — OR GRIEVING, EVERYTHING YOU DO TO MAKE A PERSON FEEL AT EASE HAS TO BE A GOOD THING

YEAH THE RELIEF IS WHAT WE HAVE SEEN FROM HER YOU CAN SEE IT ON PEOPLE'S FACES OUR HOPE IS TO PUT THEIR FEET FIRMLY ON THE GROUNDS OF A FEEL LIKE SOMEONE IS TAKING CARE OF THEM THIS IS A SAFE PLACE FOR THEIR FAMILY TO WALK THROUGH WHAT THEY ARE DOING

EVE BREAKS THE ICE FOR US A PERSONAL TOUCH AND EVERYTHING YOU DO AND THIS IS JUST ONE EXAMPLE THE FOCUS ON FAMILY IS ANOTHER EXAMPLE ONE OF THE BIG QUESTIONS , WHAT IS THE BIG THING YOU HEAR WHEN YOU HEAR FROM FAMILY? COST IS A HUGE THING AND A FUNERAL PLANNING PROCESS CAN YOU ADDRESS THAT? WHEN PEOPLE ARE THINKING ABOUT COST, WHEN WE DO NOT KNOW WHAT WE ARE BUYING — THE EXPERIENCES THAT MIGHT BE NEEDED FOR THE HEALING OF YOUR FAMILY WHEN THEY COME IN

LOOKING AT THE WHOLE EXPERIENCE FOR FOLKS, EACH GENERATION, THE DIFFERENT PERSONALITIES AND SEEING WHAT IS EACH PERSON GOING TO NEED CAN HELP DETERMINE WHAT IS THE IMPORTANT SELECTIONS OF SERVICES IN DIFFERENT THINGS TO HAVE YOUR FAMILY AND THE BEST THING TO DO IS HAVE THE INTERVIEW AND TALK IT THROUGH THAT CAN ALLEVIATE A LOT OF CONCERNS YOU HAVE FOUR DIFFERENT LOCATIONS WE DO, GRANVILLE, BERRIEN CENTER, AND WAYLAND, AND DORCH

AND EVE, CAN YOUR QUEST FOR — CAN YOU REQUEST HER? YES IT IS REALLY COMFORTING TO A LOT OF INDIVIDUALS THANK YOU FOR STOPPING BY GLAD TO BE HERE AND THANKS TO EVE

A PLAYFUL GIRL