Scottish Government is carrying out a consultation on funerals to try to tighten up on behaviours and standards in the industry.
Responses are invited by 20 September 2019.
The Government team invited views from funeral directors and others associated with funerals as a kicking off point and have come up with a draft Code of Practice.
They’re looking for views on this Code.
Once you’ve had a chance to digest it and reflect, answer these questions.
|The final Code will be statutory, requiring all funeral directors in Scotland to adhere to it. It also means they will be inspected in line with the Code.
The aim of this new Code is to make sure that every person in Scotland has a dignified and respectful funeral, and bereaved families can be reassured that good standards of care will be provided.
The Code will require funeral directors to adhere to good standards of care of the dead and be transparent in the goods and services offered to families and others organising funerals.
This will form part of the Burial and Cremation (Scotland) Act.
1. Engagement of a funeral director and transfer of the body into their care.
The Burial and Cremation (Scotland) Act 2016 was passed by the Scottish Parliament in March 2016. The Code is being developed as part of that Act. The Act will also bring in the appointment of government Inspectors of Funeral Directors and the licensing of funeral directors’ businesses.
These changes should improve customer choices, the standard of services and at the end of the day, lead to better experiences of death and dying.
In future, Government will carry out inspections against the standards set out in the Code and they will investigate and address serious or significant complaints, taking any enforcement action.
If you have any questions, email the Burial and Cremation Policy Team or phone them on 0300 244 4000.